TERMS & CONDITIONS
- GENERAL
THE FOLLOWING TERMS AND CONDITIONS APPLY TO ALL ORDERS PLACED BY THE CUSTOMER (HEREINAFTER REFERRED TO AS ”YOU”) WITH BASIC PIECES OF CLOTHING BY ADAMSSON. HEREINAFTER REFERRED TO AS “COMPANY”, ”US” OR ”WE”, AT THE BASICSBYADAMSSON.EU, WEBSITE, MOBILE WEBSITE, OR TELEPHONE (JOINTLY REFERRED TO AS ” BASICSBYADAMSSON.EU”).
PLEASE MAKE SURE YOU HAVE READ AND UNDERSTOOD THE TERMS BEFORE PLACING YOUR ORDER.
THE INCLUSION OF ANY PRODUCTS OR SERVICES ON BASICSBYADAMSSON.EU AT A PARTICULAR TIME DOES NOT IMPLY OR WARRANT THAT THESE PRODUCTS OR SERVICES WILL BE AVAILABLE AT ANY TIME. WE RESERVE THE RIGHT TO DISCONTINUE ANY PRODUCT AT ANY TIME.
WE RESERVE THE RIGHT TO AMEND THESE TERMS FROM TIME TO TIME WITHOUT PRIOR NOTICE TO YOU. THE VERSION OF THE TERMS THAT WILL APPLY TO YOUR ORDER WILL BE THOSE ON BASICSBYADAMSSON.EU AT THE TIME YOU PLACE YOUR ORDER.
THE COMPANY WANTS TO PROVIDE THE BEST POSSIBLE ONLINE EXPERIENCE. TO MAKE IT HAPPEN WE NEED TO ENSURE THAT OUR SERVICES RUN LIKE A CLOCKWORK. WE RESERVE THE RIGHT TO IMMEDIATELY BAN ACCESS TO THE SITE AND CLOSE THE ACCOUNT OF ANY USER WHO VIOLATES THIS PROVISION OR ANY OTHER PROVISION IN THESE TERMS AND CONDITIONS.
- PRICES, CUSTOM DUTIES AND EXPORT VAT.
STANDARD SWEDISH VAT RATE IS CHARGED TO ALL ORDERS WITHIN THE EUROPEAN UNION. IT IS INCLUDED IN THE PRICES DISPLAYED ON THE SITE.
- ORDERING/CONCLUSION OF CONTRACT
ONCE YOU HAVE PLACED YOUR ORDER AND SUPPLIED US WITH YOUR EMAIL ADDRESS, YOU WILL RECEIVE AN EMAIL CONFIRMATION. IF FOR ANY REASON WE ARE UNABLE TO FULFILL YOUR ORDER, WE WILL LET YOU KNOW AT THE EARLIEST OPPORTUNITY. IF WE HAVE ALREADY RECEIVED PAYMENT FOR SUCH ORDER, WE WILL ATTEMPT TO REFUND THE APPLICABLE AMOUNT USING THE ORIGINAL FORM OF PAYMENT. IF, FOR ANY REASON, ALTERNATIVE ARRANGEMENTS ARE NECESSARY WE WILL NOTIFY YOU AND ASK YOU TO CONTACT THE COMPANY FOR FURTHER INSTRUCTIONS. CUSTOMER SERVICE WILL SETTLE THE REFUND.
- COLORS
WE MAKE EVERY EFFORT TO REPRODUCE THE COLORS OF THE PRODUCTS PRESENTED ON OUR WEBSITE AS FAITHFULLY AS POSSIBLE. HOWEVER, DUE TO THE VARIETY OF MONITOR TECHNOLOGIES AND SETTINGS AVAILABLE, WE CANNOT GUARANTEE THAT YOUR COMPUTER’S MONITOR WILL DISPLAY ALL COLORS 100% ACCURATELY.
- DELIVERY
THE COMPANY EXERCISES THE UTMOST DILIGENCE IN ACCEPTING AND PROCESSING ORDERS AND WILL ENDEAVOR TO DELIVER YOUR ORDER IN ACCORDANCE WITH YOUR SELECTED DELIVERY OPTION.
BEFORE YOU PLACE YOUR ORDER, YOU WILL BE INFORMED ABOUT THE EXPECTED DELIVERY DETAILS. ONCE YOU HAVE PLACED YOUR ORDER YOU WILL RECEIVE AN EMAIL CONFIRMATION WITH YOUR EXPECTED DELIVERY DETAILS.
- RETURNS
RETURNS POLICY
PLEASE NOTE THAT EXCHANGES OF GOODS WILL ONLY BE ACCEPTED IF:
THE GOODS ARE IN SALEABLE CONDITION, IN THEIR ORIGINAL PACKAGING WITH ALL TAGS ATTACHED
THE GOODS HAVE NOT BEEN WORN, DAMAGED OR WASHED.
YOU NOTIFY US TO EXCHANGE WITHIN 14 DAYS OF RECEIPT OF GOODS.
THE ORIGINAL INVOICE AS PROOF OF PURCHASE IS PROVIDED.
HOW TO EXCHANGE/REFUND
REQUEST YOUR RETURN AUTHORIZATION NUMBER BY EMAILING THE COMPANY WITHIN 14 DAYS OF RECEIVING YOUR ORDER.
PLEASE INCLUDE IN THE EMAIL YOUR CUSTOMER ORDER NUMBER, AND WHICH ITEM(S) YOU WOULD LIKE TO EXCHANGE/REFUND.
ONCE YOUR REFUND/EXCHANGE HAS BEEN APPROVED A CONFIRMATION E-MAIL WILL BE SENT TO YOU.
REFUNDS WILL BE MADE TO THE ORIGINAL PURCHASER’S CREDIT CARD/ PAYPAL ACCOUNT. RETURN SHIPPING WILL NOT BE REFUNDED UNLESS THE ITEM IS DEEMED FAULTY. RETURN SHIPPING MUST BE PREPAID VIA TRACEABLE METHOD (WE RECOMMEND REGISTERED POST) TO ENSURE SAFE AND DOCUMENTED DELIVERY.
REFUNDS POLICY
WE WILL PROVIDE YOU WITH A REFUND ON FULL-PRICED GOOD IF:
THE ITEMS ARE IN SALEABLE CONDITION, IN THEIR ORIGINAL PACKAGING WITH ALL TAGS ATTACHED
THE ITEMS HAVE NOT BEEN WORN, DAMAGED OR WASHED
YOU NOTIFY US FOR A REFUND/EXCHANGE WITHIN 14 DAYS OF RECEIPT
THE ORIGINAL INVOICE AS PROOF OF PURCHASE IS PROVIDED
YOUR ITEMS RECEIVED ARE DIFFERENT TO THE GOODS YOU HAVE ORDERED
WE DO NOT REFUND ORIGINAL SHIPPING FEES.
THE PARCEL REMAINS YOUR RESPONSIBILITY UNTIL IT ARRIVES TO US – REMEMBER TO ASK FOR A SENDING RECEIPT, SO IF YOUR PARCEL GOES MISSING ON THE WAY, YOU’LL HAVE A PROOF YOU HAVE SENT IT.
IT CAN USUALLY TAKE UP TO 21 WORKING DAYS FOR YOUR RETURN TO BE DELIVERED BACK TO US IN SWEDEN, DEPENDING ON YOUR LOCATION AND WHICH POSTAL SERVICE YOU USE. ONCE WE HAVE RECEIVED YOUR RETURN, WE WILL MAKE THE REFUND VIA THE ORIGINAL PAYMENT METHOD WITHIN 5 WORKING DAYS.
RETURN ADDRESS:
BASIC PIECES OF CLOTHING BY ADAMSSON
SKEBOKVARNSVÄGEN 215, LGH 1904
12452 BANDHAGEN
SWEDEN
- PAYMENT METHODS
YOU CAN PAY FOR YOUR GOODS IN VARIOUS WAYS AS SET OUT BELOW.
CREDIT CARD OR PAYMENT CARD
YOU CAN ENTER YOUR PAYMENT DETAILS AT THE TIME YOU PLACE YOUR ORDER USING A VALID CREDIT OR PAYMENT CARD (WITH A VISA OR MASTERCARD LOGO). THE APPLICABLE AMOUNT WILL IMMEDIATELY BE RESERVED ON YOUR CREDIT/PAYMENT CARD BUT WILL NOT BE DEBITED UNTIL THE GOODS ARE DISPATCHED. PLEASE NOTE THAT APPLICABLE BANK CHARGES WILL BE BORNE BY YOU.
PAYPAL
WHEN PAYING BY PAYPAL, THE APPLICABLE AMOUNT WILL IMMEDIATELY BE RESERVED ON YOUR PAYPAL ACCOUNT BUT WILL NOT BE DEBITED UNTIL THE GOODS ARE DISPATCHED FROM THE WAREHOUSE. THE COMPANY RESERVES THE RIGHT TO DENY ANY PURCHASE.
YOU WILL RECEIVE THE LEGALLY REQUIRED INVOICE IN YOUR PARCEL.
- OUR LIABILITY
OUR MAXIMUM LIABILITY TO YOU FOR ANY LOSS OR DAMAGE ARISING IN CONNECTION WITH YOUR ORDER ON BASICSBYADAMSSON.COM SHALL BE LIMITED TO THE TOTAL PRICE OF YOUR ORDER.
- GUARANTEE
IF THERE ARE ANY DEFECTS IN THE GOODS YOU HAVE PURCHASED, THE COMPANY ABIDES BY ALL STATUTORY GUARANTEE REGULATIONS. IF YOU HAVE A COMPLAINT REGARDING OBVIOUS MATERIAL OR MANUFACTURING FAULTS IN GOODS THAT WE HAVE SUPPLIED, INCLUDING DAMAGE INCURRED IN TRANSIT, PLEASE LET US KNOW BY RETURNING THE GOODS TO US WITHOUT DELAY.
- CUSTOMS AND IMPORT CHARGES
CUSTOMS OR IMPORT DUTIES ARE CHARGED ONCE THE PARCEL REACHES ITS DESTINATION COUNTRY.
ANY CHARGES ON A PARCEL MUST BE PAID BY THE PERSON RECEIVING THE PARCEL.
CUSTOM POLICIES AND IMPORT DUTIES VARY FROM COUNTRY TO COUNTRY, HENCE THE COMPANY HAS NO CONTROL OVER THEM AND CANNOT PROVIDE INFORMATION ON THEIR COST. PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICE FOR CURRENT CHARGES BEFORE YOU ORDER, SO YOU ARE NOT SURPRISED BY CHARGES YOU WERE NOT EXPECTING.
- SEVERANCE
IF ANY PART OF THESE TERMS IS DISALLOWED OR FOUND TO BE INEFFECTIVE BY ANY COURT OR REGULATOR, THE OTHER TERMS SHALL CONTINUE TO APPLY.
- OWNERSHIP OF RIGHTS
ALL INTELLECTUAL PROPERTY RIGHTS, SUCH AS THE NAME OF THE COMPANY, TRADEMARK AND COPYRIGHTS AT BASICSBYADAMSSON.COM REMAIN WITH THE COMPANY AND ITS SUBSIDIARIES OR LICENSORS. ANY UNAUTHORIZED USE OF THE NAME OF THE COMPANY ( BASIC PIECES OF CLOTHING BY ADAMSSON) OR WEBSITE BASICSBYADAMSSON.COM, OR ITS CONTENTS, INCLUDING COPYING OR STORING SUCH CONTENT WHOLE OR PART, OTHER THAN FOR YOUR OWN PERSONAL, NON-COMMERCIAL USE, IS PROHIBITED WITHOUT THE WRITTEN PERMISSION FROM THE OWNER OF THE COMPANY.
- COMPANY INFORMATION
BASIC PIECES OF CLOTHING BY ADAMSSON
SKEBOKVARNSVÄGEN 215, LGH 1904
12452 BANDHAGEN
SWEDEN
VAT SE850405125401